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Customer Service
- Shipping & Delivery
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Your order will be delivered by Royal Mail, various postal options are available
We deliver throughout the world. The cost of shipping is calculated on the checkout page once the correct delivery region is selected.
Many orders will require a signature on receipt.
UK Standard Delivery (7-10 working days stock permitting):Orders outside of the EU
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.
We have no control over these charges, and therefore cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.
You may want to contact your local customs office for current charges before you order, so you are not surprised by any additional charges.
- Privacy & Security
- Your privacy and security are very important to us. Your email address and contact details are NEVER disclosed to a third party. We do send a newsletter to customers on the email address you give us, but you can easily opt out of receiving this.
- Returns & Replacements
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Items may be returned to us within 28 days provided they are in the original packaging and condition. All items will be inspected on their return. We recommend you use a postal service that insures you for the value of the goods you are returning.
If you are not completely satisfied with your purchase, email us at customersupport@weardoink.com where a member of our customer services team will confirm your return. Simply return the item/s to us in their original condition and we will issue a full refund (excluding original delivery charge) on receipt, or exchange the item for a different size / colour, if preferred. Please complete the returns note fully to enable us to process your request quickly.
